Self-checkout lanes have become a convenient option for shoppers across Tennessee, including in Nashville. However, while these machines offer a quicker way to pay, they also come with risks—especially the potential for shoplifting accusations. Even an honest mistake, like scanning an item incorrectly or forgetting to scan something altogether, can result in serious legal consequences.
Can Self-Checkout Mistakes Lead to Shoplifting Charges?
Even if an error at self-checkout was unintentional, store security and law enforcement may still view it as theft. Tennessee law does not require someone to leave a store to be charged with shoplifting—intent to take an item without paying is enough.
Common errors that could result in shoplifting allegations include:
- Missed Scans – Items that fail to register but are placed in a bag.
- Incorrect Pricing – Entering the wrong code for produce or misidentifying an item.
- Barcode Issues – A product’s barcode not scanning properly or ringing up at the wrong price.
Many retailers are cracking down on self-checkout errors, and even an honest mistake could lead to serious legal trouble.
Increased Scrutiny and Theft Accusations
Retailers have taken notice of theft risks associated with self-checkout. Studies show that shoppers are 21 times more likely to pass unpaid items through self-checkout compared to traditional cashier lanes. Additionally, reports indicate that many stores are often understaffed, leaving fewer employees available to assist customers or verify errors before they become legal issues.
Big-box retailers like Walmart and Target have implemented stronger surveillance and anti-theft measures. If an error is detected, even if it was accidental, the customer could face:
- Immediate removal and a lifetime ban from the store.
- Misdemeanor theft charges, which could result in fines and a criminal record.
- Repeat offenses that could lead to felony charges, jail time, and long-term consequences.
Building a Defense Against Self-Checkout Theft Charges
If you are facing charges related to a self-checkout mistake, working with an experienced defense attorney is crucial. At the Law Offices of Amanda J. Gentry, we understand that many of these cases stem from misunderstandings or technical issues. Our firm is dedicated to protecting clients in Nashville and throughout Tennessee from unfair accusations.
A strong defense strategy may include:
- Lack of Intent – Proving the mistake was unintentional and not an attempt to steal. Surveillance footage, witness statements, and transaction records can support this defense.
- Technical Errors – Demonstrating that a system malfunction or scanner issue led to the discrepancy.
- Negotiations with Prosecutors – Seeking reduced penalties or alternative resolutions when appropriate.
Protect Your Future—Contact a Lawyer Today
A simple mistake at self-checkout should not derail your future. If you are facing theft charges in Tennessee due to a self-checkout error, contact the Law Offices of Amanda J. Gentry today for a consultation. Our team is prepared to fight for your rights and build a strong defense to help you move forward.
